The Warmline is a service that provides a confidential, non-clinical supportive conversation to individual’s suffering from substance use disorder and also family members of those afflicted.

The Certified Recovery Support Specialist (CRS) team is there to listen and talk with you about your concerns and to help you find the resources you are looking for.  The CRS’s that staff the Warmline are NOT therapists or counselors.  They are here to listen and share contact information for service providers at your request.

When to call the Warmline:

  • When you are struggling and need a peer to talk to
  • When you want to talk to someone confidentially
  • When you want to share a positive or negative experience with a peer
  • When you feel lonely
  • When you are depressed, have suffered a loss or are upset
  • When a friend or family member doesn’t understand

The Warmline specializes in responding to individuals, family members and friends of individuals struggling with substance use disorder.

This is not an emergency service.  In the case of an emergency, you should call 911 or the crisis lines.

To access the Warmline, please call (724) 698-7491. 

The Warmline is accessible Tuesday through Saturday from 5 – 10 p.m.